The Channel Manager

How to Connect a New Channel / OTA

Channel Manager allows you to easily connect a new booking channel at any time.

Before you begin, please note that the booking channel you wish to connect may require pricing set either including commission (Sell Rate) or excluding commission (Net Rate).

For clarification, you can contact the channel’s area manager for assistance with this information.



Connect a New Channel / OTA

1) Go to the menu Channels and click REQUEST NEW CHANNEL.
 

2) Select a channel you want to connect from drop down list and click Next.
 

2 - Connect New Channel - Step1

3) Enter below details in the fields, then click Next.

  • Status

: Select a status as Enable for Active or Disable for Inactive. However, when a web service is activated by a booking channel, it means the connectivity is ready to be integrated. Therefore, you may receive the booking records from some of booking channels which are currently disable so that we recommend you to do mapping as soon as possible.

Enable : Channel manager will send all of your updates to a booking channel to the mapped room.
Disable : Channel manager will not send any updates to a booking channel to the mapped room.
  • Rate Multiplier

: Enter a value in the field. This concept supports the price model distribution to a booking channel. We use this to convert the rates we enter in channel manager (Sell Rate) to the rates that a booking channel accepts. (Sell Rate or Net Rate)

For example I:

: A booking channel that supports Sell Rate. You can enter a value 1 in the field.

Rate Multiplier x Pricing you enter in channel manager = Price in a booking channel. Therefore 1 x 4,000 = 4,000 (Sell Rate)

For example II:

: A booking channel that supports Net Rate. You can enter a value below 1 in the field. You need to deduct a commission value from 1 and take a result to put in its field. i.e. 1 - Commission (20%) = Rate Multiplier (0.8)

Rate Multiplier x Pricing you enter in channel manager = Price in a booking channel. Therefore 0.8 x 4,000 = 3,200 (Net Rate)

  • Property Name
: Enter your property name.
  • Property Code

: Enter your property code / ID which is belongs to a booking channel.

  • Property Username

: Enter the username to access a booking channel. (If required)

  • Property Password

: Enter the password to access a booking channel. (If required)

  • Currency

: Select a based currency that you have set in a booking channel. (Should be the same)

  • Commission
: Enter a commission value. (This section is only relevant to the report)

3 - Connect New Channel - Step2

4) Select the desired restriction you want to use for this booking channel.  The available restrictions may vary according to a connected booking channel which supports.  Then, Click Submit.
 

4 - Connect New Channel - Step3

5) By the Step No. 4 (Summary). Click Done.

Then, the lists of the connected booking channels will appear.  You can change the settings or do room mapping by clicking Edit.(See Editing an Existing Channel article for more details)


Editing an Existing Channel

1) Go to the menu Channel and click Settings on a desired channel.

2) Edit the details of settings wherever you want and Save.

  • Channel-Settings
  • : Edit the settings of a connected booking channels and Save.

    Note: The available fields may vary according to a connected booking channel.
  • Option Setting
  • : Check next to the restriction name where you want it to be used. Or, Uncheck it if you don't want to use it for this booking channel and Save.
    3 - Edit Channel - Option Settings
    Note: The available restriction may vary according to a connected booking channel.