The Channel Manager

How to connect Trip.com

Step 1: Connect Hoteliers.Guru Channel Manager to Trip.com.

(Connectivity settings page on Trip.com will roll out globally starting on September, 1 2025 and will be available to all hotels within one month)

1. Log-in to Trip.com extranet (https://ebooking.ctrip.com/login/index).
2. Go to "Rates & Availability" -> select "Connectivity settings" from the drop-down menu.
3. In Search connectivity provinders box-> entering "Hoteliers.Guru" -> click Continue button
   
   
    
4. Click "Connect" button
5. Finished

Step 2: Start mapping Trip.com in channel manager.

1. Log in to Hoteliers.Guru Channel Manager (https://apps.hoteliers.guru/channel-manager)
2. Click on "Channels"
3. Trip.com -> click on "Settings" button
4. Click on "Retrieve room rate" button
5. Start mapping room rate by steps on mapping guide link: https://cms.hoteliers.guru/product-manual/channel/mapping-guide

Step 3: Once the mapping is complete, check your inventory, confirm the connection, and enable Trip.com in channel manager.

1. Select "Setting" tap
2. Status -> select "Enabled"
3. Click "Save" button
4. Finished