Languages :

Abbreviations & Definitions

Search All | A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Adjacent rooms	Rooms close to each other, perhaps across the hall.
Adjoining rooms	Rooms with a common wall but no connecting door.
ADR	Average Daily Rate, It is a statistical unit that is often used in the lodging industry. The number represents the average rental income per paid occupied room in a given time perior.
Advance Purchase	A rate which applies a condition to be purchased in advance for more discounts.
Allocation	See Allotment
Allotment	The number of available room for sale on the given day.
API	An abbreviation of application program interface, is a set of routines, protocols, and tools for building software applications.
Availability	See Allotment
Bar Rate	Best Available Rate, also known as Best Rate Guarantee (BRG), is one of the latest pricing mechanism, increasingly used by hotels and hotel chains around the world.
IBE	Booking Engine.
Booking Site	A travel website is a website on the world wide web that is dedicated to travel. The site may be focused on travel reviews, trip fares, or a combination of both. Consumers can search travel plans online.
Brand	A brand is referred to as the hotel chain (such as Holiday Inn, or Hilton) that a hotel joins with. A hotel can change their brand (i.e. switch from a Hilton to a Holiday Inn) during the course of the lifetime of the hotel.
BRG	See Bar Rate
Bulk Update	A function in channel manager which allows multiple updates to be made to a room rate.
Cancel	A booking status in channel manager that indicates room cancellation.
Channel	See Booking Site
Commission	Payment that a booking channel receives from a supplier for selling accommodation or other services.
Commit	A status in channel manager that indicates the bookings are received from the connected booking channels but it doesn't mean that they are confirmed.
Confirmed	A status in channel manager that indicates the bookings are confirmed.
Connecting Rooms	Rooms with individual entrance doors from the outside and a connecting door between. Guests can move between rooms without going through the hallway.
CRS	Central Reservation System is a tool to reach the global distribution system as well as internet distribution systems from one single system.
CTA	Closed to Arrival.
CTD	Closed to Departure.
Cut Off Date	This represents the number of days a guest must book their reservation prior to their arrival.
Currency Conversion	Enables the hotel to send rates to a booking channel in a currency different to the default currency set in channel manager.
CVV / CVC / CCV	Credit Card Verification Value / Card Verification Code.
Default Currency	A function which allows to set a standard currency in channel manager.
Distribution Channel	The chain of businesses or intermediaries through which a good or service passes until it reaches the end consumer.
Dorm Room (Dormitory Room)	A large sleeping room containing several beds. (Beds may be used for rent per night in a hostel).
Double Rate	The price that is applied to a room rate's pricing when two guests are occupied.
Double-Double Room	A Room with two double (or perhaps queen) beds.
Exact Night Stay	The number of certain night stay on the given dates during stay.
Exact Stay Arrival	The number of certain night stay on the given check-in date.
Extra Adult	The price is quoted for extra adult per night.
Extra Child	The price is quoted for extra child per night.
Extra Bed	The price is quoted for extra bed per night.
Extra Bed Adult	The price is quoted for extra bed for adult per night.
Extra Bed Child	The price is quoted for extra bed for child per night.
Extranet	The "Front End" of a hotel sales website displays the hotel's information to allow guests to book stays with the hotel. The extranet is the "back end" of a hotel sales website that allows the hotels to log in to enter all of their rates, availability and restrictions.
FIT Rate	Free Independent Travel Rate.
Full Occupancy Rate	A function in channel manager, It is used as the full rate for the room type if the hotel occupancy model is set to Full Rate.
GDS	Global Distribution System.
GIT	Groups Independent Travel.
GOPPAR	Gross Operating Profit Per Available Room.
Guest	A person who pays for meals or accommodations at a restaurant, hotel, or other establishment; a patron.
Hospitality Industry	Another term for the travel industry.
IDS	See Distribution Channel
Internet Booking Engine	See IBE
Inventory	See Allotment
ISO Code	The first two letters of the ISO 4217 three-letter code are the same as the code for the country name, and where possible the third letter corresponds to the first letter of the currency name.
King Room	A room with a king sized bed.
Last Digit Rounding	A function in channel manager, It increases or decreates the digits in a number while trying to keep its value similar.
Lead Time	It is a measurement of how far in advance bookings are made.
Length of Stay	A term to describe the duration of a single episode of hospitalization. Inpatient days are calculated by subtracting day of admission from day of discharge.
Linked Rate	A function in channel manager that helps users to make a condition to increase or decrease pricing between multiple rate plans.
LOS	See Length of Stay
Margin/Markup	Margin and markup are used to calculate how much a sales website collects as their fee from booking one of your hotel's room nights.
Market Share	The percentage of business within a market category.
Master Rate	A method of linking rates from different channels to one 'master rate' which will allow the user to change only one rate and have multiple rate updates occur automatically.
Maximum Night Stay	The number of maximum night stay that a guest needs to stay on the given day.
Maximum Stay Arrival	The number of maximum night stay that a guests need to stay if they arrive on a specific date.
Mini-Suite or Junior Suite Room	A single room with a bed and sitting area. Sometimes the sleeping area is in a bedroom separate from the parlour or living room.
Minimum Night Stay	The number of minimum night stay that a guest needs to stay on the given day.
Minimum Stay Arrival	The number of minimum night stay that a guests need to stay if they arrive on a specific date.
Modified	A status in channel manager that indicates the bookings are amended or changed of original reservations.
Net Rate	The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.
No Show	A customer with a reservation at a restaurant, hotel, etc. who fails to show up and does not cancel.
Occupancy	A percentage indicating the number of bed nights sold (compared to number available) in a hotel, resort, motel or destination.
Off Peak	Occurring or offered during a low demand period. Also called off season.
Open Sale	An open sale reverts a status of stopping sale and makes your hotel to be bookable.
OTA	Online Travel Agencies (OTAs) are travel websites that provide online booking facilities for hotels, airlines, cars and other travel related services to users. OTAs are based on B2B,B2C system.
Package	A fixed price salable travel product that makes it easy for a traveler to buy and enjoy a destination or several destinations. Packages offer a mix of elements like transportation, accommodations, restaurants, entertainment, cultural ctivities, sightseeing and car rental.
Peak	Time of the year during which demand is highest. Opposite of off peak.
PMS	This is the software that is used to manage all operations of a hotel.
POS	Point of Sales, it is the time and place where a retail transaction is completed. It is the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service.
Price Range	A function in channel manager to limit your minimum or maximum rates. It helps users to avoid mistakenly entering wrong value of pricing.
Pricing	An amount of selling price for room rate the hotel want to sell.
Promotion Blackout	A period which promotion is disable for sales.
Property	A hotel, motel, inn, lodge or other accommodation facility.
Quad Rate	A price that is applied to a room rate's pricing when four guests occupies it
Queen Room	A room with a queen sized bed.
Rate Multiplier	A decimal number entered in the Channel Manager for a booking channel, which is most often used to add or remove commission and/or tax and service charges from rates. Channel Manager rates are multiplied by this number before being sent to the booking channel.
Rate Parity	You achieve rate parity for your hotel when the same rate structure exists across all of your hotel's distribution channels. This is important for many reasons. It increases your hotel's rate integrity, so the guest feels confident they are getting the best rate available no matter what channel they book your hotel through. Another reason is to protect your relations with the channels you work with as they all feel they are on equal footing when working with your hotel.
Rate Plan	Group of prices for rooms to sell.
Released Date	See Cut Off Date
Reservation	Customer is concluded arrangement with an accommodation for a hotel that is representing a completed sale.
Restriction	The limitation or control of something, or the state of being limited or restricted.
Retailer / Retail Agents	A business or person that sells goods to the consumer, as opposed to a wholesaler or supplier, who normally sell their goods to another business.
Revenue	A performance metric in the hotel industry, which is calculated by multiplying a hotel's average daily room rate (ADR) by its occupancy rate. It may also be calculated by dividing a hotel's total guestroom revenue by the room count and the number of days in the period being measured.
Room Mapping	The process of connecting a channel manager room rate to a booking channels rate plan.
Room Rate	The common description given to a number of rooms with the same features.
Room Type	The rooms are categorized and priced according to the type of bed, number of occupants, number of bed, decor, specific furnishings or features and nowadays special even the special theme available in the room.
Sell Rate	When your hotel's room nights are sold via one of your distribution channels, the amount the guest has to pay for your hotel's room night is the sell rate.
Shoulder	Period between peak and off peak periods when business is stronger, but has room for growth.
Single Rate	A price that is applied to a room rate's pricing when only one guest occupies it.
Stop Sale	The act of stopping the sales of your hotel's room nights on your distribution channels. A stop sell prevents your hotel from being bookable. This is typical when a hotel is sold out for a certain time period.
Studio Room	A room with a studio bed- a couch which can be converted into a bed.
Suite Room	A parlour or living room connected with to one or more bedrooms.
Suppliers	Those businesses that provide industry products like accommodations, transportation, car rentals, restaurants and attractions.
Sync (synchronisation)	is the process by which Data Protection Manager (DPM) transfers data changes from a protected file server to a DPM server, and then applies the changes to the replica of the protected data. DPM relies on synchronization to keep replicas synchronized with the protected data on the file servers.
Tariffs	Rate of fare quoted and published by a travel industry supplier (i.e. hotels, tour operators, etc.) Usually an annual tariff is produced in booklet form for use in sales calls at trade shows.
Travel	Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.
Tourism	The business of providing services to tourists
Travel Agent	"An individual who arranges travel for individuals or groups. Travel agents may be generalists or specialists (cruises, adventure travel, conventions and meetings.)"
Travel Trade	The collective term for tour operators, wholesalers and travel agents.
Traveler	Definitions very, but in general a traveler is someone who leaves their own economic trade area, (usually going a distance of a minimum of fifty to one hundred miles) and stays overnight.
Triple Rate	The price that is applied to a room rate's pricing when three guests are occupied.
Twin Room	A room with two twin beds.
Vouchers	Forms or coupons provided to a traveler who purchases a tour that indicate that certain tour components have been prepaid. Vouchers are then exchanged for tour components like accommodations, meals, sightseeing, theater tickets, etc. during the actual trip.
Walk In	A walk-in in hospitality business means a guest that arrives without making a reservation.
Web Service	Web services (sometimes called application services) are services (usually including some combination of programming and data, but possibly including human resources as well) that are made available from a business's Web server for Web users or other Web-connected programs.
Wholesaler	This is a third party organization that sells your hotel's room nights. There are many terms for this such as third party sales sites, distribution channels, extranets, merchants or merchant model.
XML	Extensible Markup Language is a markup language that defines a set of rules for encoding documents in a format which is both human-readable and machine-readable.